Email support@boardmark.ai or call +66 2 162 0801. BoardMark is built and operated by I C Develop Company Limited, a software company in Bangkok, Thailand; the name and registered address below are the ones printed on your invoices and tax invoices.
Send documents by post, such as the WHT certificate (50 ทวิ), to the Head Office address.
Questions about the product, an invoice or raising your storage ceiling — email or call us.
Already using BoardMark? In the web app, click ? at the top → Contact support to open a case for your company — everyone in the company can see and answer the same case. Can't sign in, or no account yet? Use the problem report form, no sign-in needed.
Replies happen on the web: emails only notify you with a link to the case — replies to those emails are not read.
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Scan to add BoardMark on LINEVisit or contact us at our office. It is not the registered address printed on invoices and tax invoices.
Send documents by post, such as the WHT certificate (50 ทวิ), to the Head Office address.
In the web app, click ? at the top → Contact support and open a case: pick a category and severity, write a subject and details, attach files. Everyone in your company can see and answer the company's cases. Can't sign in, or no account yet? Use the form at https://app.boardmark.ai/support/new without signing in — you get an email with a private link to follow and reply. Replies are on the web, not by email (emails just notify you). We reply within 1 business day — hours: Monday–Friday 09:00–18:00 Bangkok time (except public holidays). You can also email support@boardmark.ai, call +66 2 165 0338 or +66 85 027 1407, or message LINE @icdevelop. An AI assistant connected over MCP can also open a case for you, check its status and read or answer the BoardMark team's replies (text only; attachments on the web).
To the Head Office (registered address): I C Develop Company Limited (Head Office), 524 Niamklamsamakkhi, Soi Prasertmanukit 29 sub 8, Prasertmanukit Rd., Chorakhebua, Ladprao, Bangkok 10230 — for example the withholding tax certificate (50 ทวิ). Not to the office at The Rice Tower.
No. The office you can visit or contact is The Rice Tower, 1467/8, Room 1208, 12th Floor, Phaya Thai, Phaya Thai, Bangkok 10400 (phone +66 2 165 0338). The registered Head Office in Ladprao is the address printed on invoices and tax invoices, and where post goes.
I C Develop Company Limited (Head Office), Tax ID 0105560011770. It is the seller of the service, issues every invoice and receipt / tax invoice, and receives all payments.